woom bikes USA | FAQ

upCYCLING Membership

  • How does upCYCLING work?
  • How do I deal with upCYCLING my pre-order?
  • When can I initiate an upCYCLING return?
  • How much does an upCYCLING membership cost and why is it worth it?
  • Do I need to order the upCYCLING membership together with the bicycle up front?
  • What are the rules and stipulations?
  • How can I create a return label?
  • What is my upCYCLING membership number?
  • How will I receive my refund?
  • Can I check to see if I already have an upCYCLING membership?

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