Frequently Asked Questions

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• Shipping and Product Availability
• How easy is it to assemble a woom bike?
• Can I buy with credit card or Paypal?
• What should I do if I have a technical question about my woom bike?
• Why does my woom 2 (14 inch) bike come with a Coaster Brake?
• Do you offer used bikes for sale?
• Can you install training wheels on a woom bike?
• The status of the bike is “Out of Stock.” When will the pre-orders be open?
• When will the pre-ordered bikes be shipped?
• How can I check pre-order wait times for a woom bike?