What are the rules and stipulations?

  • The refund credit can only be applied when purchasing a larger, next-size-up bike model. 
  • A separate upCYCLING membership is required for each child, but can be used multiple times as your child grows.
  • You must initiate the upCYCLING request for your older bike within 2 years, (from delivery date of older bike to purchase date of new bike). Exceptions are made situationally.
  • You must initiate the upCYCLING request within 30 days of receiving the new bike.
  • At this time, upCYCLING memberships are available only to those living within the contiguous United States (not AK, HI).
  • The refund is 40% of the original purchase price of the older model bike being returned.