What are the rules and stipulations?

• The refund credit can only be applied when purchasing a larger, next-size-up bike model. 
• A separate upCYCLE membership is required for each child, but can be used multiple times as your child grows. 
• You must initiate the request to upCYCLE your older bike within 2 years, (from delivery date of older bike to purchase date of new bike). Exceptions are made situationally.
• At this time, upCYCLE memberships are available only to those living within the contiguous United States (not AK, HI).
• The refund is 40% of the original purchase price of the older model bike being returned.