What should I do if I have a technical question about my woom bike?

Please visit our Troubleshooting FAQ to see if we have provided a solution to your issue.

For everything else, please reach out to us by emailing a photo and/or video to usa@woombikes.com and a description of your problem.

We now have the ability to host virtual consultations! If interested in speaking with one of our certified technicians, contact us with photos or a short video clip of your technical issue and we will follow up and set up an appointment. One way or another, we will be sure to find a solution!

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