Shipping Fees and International Shipping

Shipping is $29 for all bike orders to all US customers (this includes Hawaii and Alaska). All other orders incur a $5 shipping & handling fee.

  • Our bikes typically ship the same or following day after the order is placed. (*Provided the bike is not backordered)
  • Once shipped you can expect your bike within 1-5 business days. When your bike ships you will receive a tracking number via email for a more exact delivery date.

*Backordered bikes will be identified on our website and will ship on a first ordered. first shipped basis when they return to stock.

International Shipping

Canada - Shipping to Canada can be done directly on our website. Canadian customers will no longer pay a flat $100 shipping rate, instead they will pay the landed cost to ship an order as well as any taxes and duties. The landed shipping cost, as well as any taxes and duties, will be calculated at checkout. (Returns are not available on orders shipped to Canada)

Mexico - Shipping to Mexico can be done directly on our website. Mexican customers will pay the landed cost to ship an order as well as any taxes and duties. The landed shipping cost as well as any taxes and duties will be calculated at checkout. (Returns are not available on orders shipped to Mexico)

Australia- Shipping to Australia can be done directly on our website. Australian customers will pay the landed cost to ship an order as well as any taxes and duties. Please note that Australian orders where the total cost (Items + shipping) is under $1000 USD, are not subject to taxes and duties. The landed shipping cost as well as any taxes and duties will be calculated at checkout. (Returns are not available on orders shipped to Australia.)

All Other Countries- At this time, if you would like to ship items to another country, please email us at usa@woombikes.com. Please include the shipping address and bike model you are interested in. We will get back to you as quickly as possible with a quote including the shipping cost as well as any cost for duties, taxes and tariffs.

If you have any questions about shipping, feel free to contact us:
855-966-6872

Payment Options

We accept all major credit cards. If you would prefer to place your order over the phone, just give us a call at 855-966-6872.

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