woom bikes USA | FAQ
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Pre-Orders

  • How can I check pre- order wait times for a woom bike?
  • How do I check my bike order status?
  • How do I know my place in line? What if I don't remember when I signed up?
  • What do I do if the color I want is not available or sold out?
  • How and when will I receive communication about placing my preorder?
  • What do I do if I get an email that woom 4 is available but I also want to buy a woom 6? Do I have to wait?
  • What if the notification goes to my spam folder and I miss my chance? Do I need to sign up again?
  • What if the pre-order bike does not fit and I need a new size? Can I exchange the bike or would I have to wait again?
  • I signed up for red but I don’t care what color I get, do I need to sign up for all colors?
  • What if I need a bike sooner? Are there any other places that I can purchase a woom bike?
  • Can I cancel my pre-order?
  • What if I am an upCYCLE member?
  • Check My Pre-order Estimate
  • Can I use my upCYCLING membership on a pre-order?
  • When will product arrive if it says a late-December ship date?
  • When will product arrive if it says a Mid-November ship date?

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