woom bikes USA | FAQ

Pre-Orders

  • How can I check pre-order wait times for a woom bike?
  • How and when will I receive communication about placing my pre-order?
  • What if I missed my pre-order email?
  • Can I cancel my pre-order?
  • Why is it so difficult to get a woom bike now?
  • What if I want to pre-order multiple woom bikes?
  • Check My Pre-order Estimate
  • How do I check my bike order status?
  • How do I deal with upCYCLING my pre-order?
  • What do I do if the color I want is not available or sold out?
  • What do I do if I get an email that woom 4 is available but I also want to buy a woom 6? Do I have to wait?
  • What if the pre-order bike does not fit and I need a new size? Can I exchange the bike or would I have to wait again?
  • I signed up for red but I don’t care what color I get, do I need to sign up for all colors?

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