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Pre-Orders
- How can I check pre- order wait times for a woom bike?
- How do I check my bike order status?
- How do I know my place in line? What if I don't remember when I signed up?
- What do I do if the color I want is not available or sold out?
- How and when will I receive communication about placing my preorder?
- What do I do if I get an email that woom 4 is available but I also want to buy a woom 6? Do I have to wait?
- What if the notification goes to my spam folder and I miss my chance? Do I need to sign up again?
- What if the pre-order bike does not fit and I need a new size? Can I exchange the bike or would I have to wait again?
- I signed up for red but I don’t care what color I get, do I need to sign up for all colors?
- What if I need a bike sooner? Are there any other places that I can purchase a woom bike?
- Can I cancel my pre-order?
- What if I am an upCYCLE member?
- Check My Pre-order Estimate
- Can I use my upCYCLING membership on a pre-order?
- When will product arrive if it says a late-December ship date?
- When will product arrive if it says a Mid-November ship date?