What if the pre-order bike does not fit and I need a new size? Can I exchange the bike or would I have to wait again?

Finding the right size bike is incredibly important, and we want your kiddo to be comfortable on their new woom! Please make sure to check out our sizing recommendations before purchasing your woom.

If you need to return your bike for a different size, please follow our return guidelines and then reach out to our customer service team to inquire about a new size. We will do our very best to expedite this request, but it is limited based on availability.